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Park Office Manager and Administrator

LONG ASHES PARK

As the Long Ashes Park Office Manager and Administrator you’ll be responsible for the smooth operation of the park through reception, sales and administrative duties. You’ll support the Park Manager in all aspects of Park management, maintenance and sales and be passionate about providing exceptional customer service.

Your new responsibilities:

  • To deal with enquiries from the general public and park home, lodge and caravan owners in a professional and friendly manner.
  • To record and update owners personal and invoicing information on our account management system and inform the head office, in accordance with GDPR legislation.
  • To allocate pitches to potential customers and follow up sales leads and maximise revenue.
  • To work with the Head Office to minimise debtors onsite.
  • To accept and record deliveries, processing the paperwork correctly whilst assisting in stock reporting, sending the reports onto Head Office.
  • Complete weekly head office paperwork in a timely manner, assist with rota’s, timesheet reporting, recruitment, staff inductions and management of the team, and prepare and collate confidential employee paperwork for payroll and human resources.
  • To record and balance daily and weekly sales transactions.
  • To support the Park Manager in ensuring safety checks are complied with and records are kept up to date, in line with Company procedure.
  • To oversee as required, the lodge hire fleet including responding to enquiries, managing bookings and assisting with check-in and check-out queries.
  • To assist with sales administration.
  • To ensure the general tidiness of the office and site overall.
  • Provide a professional and knowledgeable sales service for caravans and park homes.
  • Receive enquiries regarding park home and caravan purchases and respond with the appropriate information.
  • Meet prospective purchasers, define requirements, explain procedure and costs and send letters regarding purchase details.
  • Ensure prospective purchasers meet the criteria for purchase in terms of their financial position, secure 10% deposit and submit orders to manufacturers where applicable.
  • With the Park Manager, liaise all parties efficiently to ensure a smooth and professional sales process.
  • Ensure all documentation is prepared and processed as necessary including insurance, site licence, formal agreement and general information package.
  • Sell caravans on behalf of owners ensuring all supportive administration is undertaken in accordance with procedure and legislation.
  • Advise on Park Home sales and coordinate with estate agents, when required.
  • Complete sales and purchase ledger as required and reconcile park accounts on a daily basis.
  • Record all money received and bank regularly, reporting to head office.
  • Assist in the organisation of exhibitions and attending such events to promote the park and register prospective purchaser interest.
  • Ensure an effective record system is in place for all procedures and transactions.
  • Work as a team member caring for customers and cooperating with other departments and functions in support of the park’s objectives.
  • Receive all delivery notes and invoices, attach to order forms.
  • Maintain a petty cash float and ensure effective procedures in support.
  • Order gas, stationery and other items as required, maintaining a record system in support.

Is this role the right fit for me?

  • Previous experience in sales and office management - essential
  • A flexible working approach, this role includes weekend shifts.
  • Knowledge of health and safety and compliance within a relevant industry - essential (additional training provided).
  • Tech savvy with the ability to pick up new systems quickly.
  • Strong people management.
  • Passionate about providing outstanding service to customers.
  • Target driven with the capability to deliver.
  • Ability to multitask.
  • Able to think outside the box and have ideas on how to maximise opportunities.

Why work for Lakeland Leisure Estates Ltd?

  • We believe in giving you the opportunity to voice your ideas and encourage you to take ownership for developing your department.
  • We encourage creative thinking and new ideas.
  • Training and development opportunities are available throughout the park and the group, you can create a career path with us.
  • Employee team building opportunities.
  • Competitive salary.
  • Free leisure club membership.
  • Free onsite parking.
  • Discounts at the spa and on accommodation across the group.

About Long Ashes Park

Long Ashes Park is home to residential park homes, holiday caravans and lodges as well as hire fleet lodges and pub rooms. We’re a short drive from the picturesque town of Grassington, and offer customers a diverse range of facilities including Long Ashes Pure Spa, a swim shop, Woodlands café, a fully equipped gym and swimming pool with a jacuzzi, steam room and sauna. The Gamekeeper’s Inn is also onsite, catering for weddings and events as well as a daily lunch and dinner service.

Job Types: Full-time, Permanent

Salary: £23,000.00-£26,000.00 per year

How to Apply? Email our team at hr@lakelandleisuregroup.com with your CV and a cover note.

Long Ashes Leisure Centre & Pure Spa | Long Ashes Park

As the Spa and Leisure Centre Manager at Long Ashes Park, you’ll be responsible for developing the leisure business and providing excellent customer service. You’ll work with the Park Manager and marketing team to develop and deliver a clear vision and direction for the gym and swimming facilities (including memberships), Long Ashes Pure Spa and Woodlands Café. You’ll be a passionate leader with the ability to motivate and support your team in order to meet your goals and keep your departments running smoothly.

Woodland Cafe | Long Ashes Park

As the Woodlands Café Front of House Team Leader, you’ll be responsible for the presentation, maintenance and upkeep of the front of house operations. You’ll be supervising and developing the front of house team to deliver exceptional customer service to every guest. You’ll work closely with management to build a happy and effective team that makes a positive lasting impression on every customer. You’ll be a passionate leader with the ability to motivate, and support your team in order to meet your goals and keep the café front of house running smoothly.

Long Ashes Park | North Yorkshire

As the Park and Hire Fleet Maintenance Team Leader you’ll be responsible for prioritising and executing the maintenance and repairs across Long Ashes Park. You’ll need to be passionate about creating an exceptional first impression for our customers and visitors as they arrive onsite. You’ll supervise a small and friendly maintenance team and work closely with the Park Manager to meet our service standards.

LONG ASHES PARK

As the Long Ashes Park Office Manager and Administrator you’ll be responsible for the smooth operation of the park through reception, sales and administrative duties. You’ll support the Park Manager in all aspects of Park management, maintenance and sales and be passionate about providing exceptional customer service.

LEISURE CENTRE | LONG ASHES PARK

We're looking for an enthusiastic and motivated person to join our Leisure Team at Long Ashes Park. This is a varied role and includes supporting and rotating through cleaning duties, laundry support for the spa, pool checks through the day as well as the front of house/ waiting on and reception tasks, when required. We know it's a varied role but it's an essential role to help us run smoothly throughout the year.

Long Ashes Pure Spa | Long Ashes Park

We're looking for an experienced Therapist to join our spa team at Long Ashes Pure Spa. We can offer part-time or full-time hours.

Long Ashes Pure Spa has an extensive treatment menu of Elemis body therapy, facials and spa days alongside beauty essentials such as Jessica and GELeration manicures, pedicures, Lashes, Lycon waxing and tinting.


Woodland Cafe | Long Ashes Park

An opportunity has arisen for a full time and part-time experienced Chef to join our team at the Long Ashes Leisure Club. We are looking for two individuals to manage and coordinate the day-to-day operation of the Leisure Club kitchen, providing the highest and most consistent standards of food preparation and delivery. You will be responsible for the development of the menu and the GP and will need to ensure that the kitchen and associated paperwork meets the 5-star standard required by the EHO at all times.

The Gamekeeper's Inn

FRIENDLY TEAM | MODERN KITCHEN | TRAINING AND DEVELOPMENT OPPORTUNITIES | FREE GYM MEMBERSHIP | COMPETITIVE PAY | ACCOMMODATION AVAILABLE

About us:

The Gamekeeper’s Inn is a traditional Yorkshire pub with 11 bedrooms and 4 hire-fleet lodges. Alongside our busy 64 cover restaurant and bar, The Netherside Suite can host up to 150 guests, specialising in weddings, but also offering fantastic event facilities accommodating birthdays, funerals, christenings and conferences.

Your new role:

  • Support the Head Chef in managing the day to day operation of the kitchen
  • Be prepared and organised for pub service whilst the head chef focuses on function service
  • Provide high and consistent standards of food preparation and delivery
  • Communicate effectively with the kitchen team to deliver
  • Maintain high levels of food safety and follow recommended practises
  • Manage stock control
  • Be responsible for the kitchen in the absence of the head chef
  • Complete wastage and staff food logs to accurately record GPs
  • Ensure that the required standards of cleanliness, hygiene and safety are followed.
  • Clean and present the kitchen to the standard required by the EHO and support the Head and Executive chef with daily, weekly and monthly paperwork, completed in the Safer Food Better Business records.
  • Report any concerns regarding faulty or damaged equipment or services in the kitchen to the Pub Manager
  • Maintain the cleanliness and care of the equipment and working areas used in accordance with the standards required by Law and Company procedure.

About you:

  • Must be eligible to work in the UK
  • Be fluent in spoken and written English
  • Have experience as a sous chef in a fast-paced, high volume environment
  • Highly organised
  • Thrives working under pressure
  • A flexible approach to working hours
  • Competent understanding of food hygiene regulations
  • Excited to learn new skills and ways of working

You'll receive:

  • Free gym membership (including swimming pool, sauna, jacuzzi)
  • Discounts across Long Ashes Park and the Lakeland Leisure Estates Group, including accommodation, spa treatments, hairdressing.
  • Pay between £12 - £13 per hour
  • Training and development opportunities
  • Friendly working team
  • Accommodation available if needed

Job Type: Full-time, Permanent
Salary:
Up to £13 per hour
Benefits: Employee discount, Gym membership, On-site parking

For further information or to apply, please contact us on 01756 752434 or info@gamekeeperinn.co.uk

FREE Gym Membership, including the pool, sauna, steam room and jacuzzi | Friendly Team | Full and Part time positions | Competitive Pay | Discounts across Long Ashes Park

We are looking for a motivated, friendly, team player to work in our Leisure Club Café. We offer guests a variety of hot and cold drinks, light bites, cakes and a delicious afternoon tea.

Main duties

· To meet and greet customers.

· To take orders, upselling where possible.

· To serve customers in a friendly and courteous manner.

· To prepare drinks and food.

· To provide a welcoming atmosphere for customers to relax and enjoy their visit.

· To operate the till system, including inputting orders and processing payments.

. To maintain a clean and tidy environment.

Skills and Attributes Desired:

. Personable and friendly approach.

. Must be able to work in a past paced environment.

. Must work well in a team.

. Weekend work will be required.

Benefits:

  • FREE gym membership, including the pool, sauna, steam room and jacuzzi
  • Friendly Team
  • Discounts on food and drink
  • Discounts on beauty and spa treatments at Long Ashes Pure Spa
  • Discounts at Envy Hairdressing

Job Types: Full-time, Part-time, Permanent

Pay: Up to £9.00 per hour

To apply, please contact us on:
TEL:
01756 752261 EMAIL: INFO@LONGASHESPARK.CO.UK